North Lincolnshire Council receives bronze award for service delivery

Councillor Liz Redfern.

Councillor Liz Redfern.

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In recognition of its outstanding transformation of service delivery, North Lincolnshire Council has received a top accolade.

The local authority was presented with the bronze award in the Council of the Year category in the 2016 Improvement and Efficiency Social Enterprise (iESE) Awards.

NLC leader, Councillor Liz Redfern and chief executive, Simon Driver, attended the ceremony in London earlier this week to receive the award.

Now in their seventh year, the awards seek to celebrate public sector transformation and innovation and this year there were over 100 applications from organisations across the country. The Council of the Year Award is awarded to councils deemed outstanding in transforming the delivery of their services.

The judging panel awarded North Lincolnshire Council the bronze in this category in recognition of the fact that it is experiencing rapid transformational change and is working on new approaches to managing efficiencies whilst improving service delivery, focussing on broader community outcomes, working better in partnerships and minimising impacts on our staff.

Headline achievements include: NLC realised 100 per cent of its planned efficiencies (over £8.6m); 95 per cent of the strategic plan actions are on track to be delivered within timescale; 82.4 per cent of the 93 key performance indicators performed on target or within tolerance; 69 per cent of key performance showed improvement from 2013/14.

Coun Redfern said: “We are committed to finding smarter ways to work more efficiently and save money and we are delighted that this commitment has been recognised by iESE with this award.

“The expansion of our shared services with North East Lincolnshire to include our IT, Legal, Finance and HR services will save over £12m over the next ten years and is another great example of how innovative thinking can allow us to deliver services more effectively and efficiently, to get the best value for taxpayers’ money. This award also recognises the hard work of our staff and I would like to thank everybody for their contributions in delivering the council’s vision and helping to achieve the council’s priorities.”

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